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Shipping policy

Your orders will be processed and dispatched within 1-2 business days. Please note, no orders are processed over weekends and public holidays.


Regular (Australia Post) -
FREE shipping for all orders over $50 within Australia.
Flat rate of $5.00 for orders under $50 within Australia.
Delivery within 3-7 business days from dispatch. 

If you need your parcel urgently please select the express shipping option. 

Express (Australia Post) - 
Flat rate of $7.00 for orders within Australia. 
- Delivery within 1-3 business days from dispatch (calculate delivery time from Melbourne here).
- Please note: Express (Australia Post) orders will be redirected to your local Post Office if your address is unattended at the time of delivery.


Regular (USPS/UPS/Fedex) -
FREE regular shipping for all orders within USA.
Delivery within 3-7 business days from dispatch

Express (UPS/Fedex) - 
Flat rate of $10.00 for orders within USA. 
Delivery within 2-3 business days from dispatch


ALL OTHER COUNTRIES - as per checkout

Regular (DHL E-Commerce or Australia Post) - Delivery from Australia

New Zealand - 5-6 business days from dispatch
Flat rate of $9.00 NZD

United Kingdom - 
Standard: 6-10 business days from dispatchFlat rate of 10.00 GBP
Express: 4-8 business days from dispatch - Flat rate of 16.00 GBP


Flat rate of $15.00 AUD

Singapore - 3-6 business days from dispatch

Malaysia - 4-7 business days from dispatch

Hong Kong - 5-13 business days from dispatch

Thailand - 5-10 business days from dispatch

Taiwan - 5-10 business days from dispatch

Western Europe - 5-10 business days from dispatch
Flat rate of $15.00 AUD

For all international destinations: Local taxes and duties might be payable at your destination country. Please be aware of these charges when placing your order as the value threshold varies between different countries and regions.

If you live in a country not covered by the above regions or require express shipping, please contact us via email info@therygroup